Otaru Canal Cruise

Contact Options

Telephone (Japanese only)

Otaru Canal Cruise Ticket Center
Business Hours: 10:30 – end of the last cruise of the day

We can normally only respond to telephone calls in Japanese. When our English and Chinese speaking staff are at the ticket center, we can respond to calls in these languages.

ご案内カモメPlease feel free to inquire about the following:

  • Operating status

  • More information about our canal cruises

  • Making/cancelling bookings

  • Private charters and group bookings

Contact Form (English OK)

Thank you for taking the time to contact us. Please fill in the fields below. (* required)

    Name *
    Email address *
    Subject *

    If you would like to make a reservation, please also fill in the fields below.

    Mobile phone number
    (if your mobile phone can be used in Japan)
    Cruise date
    Cruise time
    (it is necessary to come to the ticket center at least 15 minutes before departure)
    Number of passengers
    Adults (13+)
    Children (6 to 12)
    Infants (0 to 5)

    • Reservations can be made up to 2 months in advance.
    • Please submit reservation requests at least 2 day before your preferred cruise date.
    • Due to email settings etc., sometimes it is not possible to send messages from our contact form.
      If you find that you cannot message us from the form, please email us directly at info@otaru.cc.