BEWARE OF SIMILARY NAMED SERVICES!
Another company has begun providing a service of similar content and of a similar name to Otaru Canal Cruise. Please confirm that you have the right company before making a reservation or coming to our ticket center.
Reservations for private charter cruises should be made at least 10 days in advance.
If there is anything you are unsure of, please see the frequently asked questions (FAQ) section.
Cancelation fees:
- 2 to 7 days before: 20% of the ticket/charter price
- 1 day before: 50% of the ticket/charter price
When cruises are cancelled because of bad weather:
If cruises are cancelled because of bad weather, we will update our operating status as soon as possible. We normally do so 1 hour in advance.
Please be sure to check if we are operating before coming to our ticket center/boarding area.
Please understand that cruises may be canceled just before departure if the weather changes suddenly.
+We will provide a full refund if we cancel your cruise.
How to pay
Please pay by credit card through our reservation form.