Inquiries
0134-31-1733(Japanese only)
FAX 0134-27-3800info@otaru.cc

Reservations

Online reservations

  • Buying Tickets

    ■Buying Tickets Online

    (From Apr. 1, 2026 onwards)
    Sales begin at 00:00am 60 days before departure.
    Sales end 1 hour before departure.
    +Sales for private charter cruises end 10 days before departure.
    ▶Click here to buy an E-ticket [Reservation page]

    ■Buying Tickets at the Counter (regular cruises)

    Sales begin 30 min. before the departure time of the first cruise of the day.
    Sales end 15 minutes before the departure time of each cruise.
    +Please be aware that the number of seats available on each cruise is limited.

    ▶FAQ: Will tickets for additional seats become available on the day?
  • When a cruise is cancelled

    Where possible, we will decide at least 1 hour in advance if we can operate.
    However, please understand that cruises may be cancelled with little or no notice because of sudden bad weather.
    Please click here to view our operating status.

Please refer to the FAQ section of our website before contacting us.

Frequently asked questions (FAQ)